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The holistic horizon

Working across several business disciplines engenders a comprehensive view of the industry. CRM consultant Nimisha Brahmbhatt has helped direct the implementation of CRM systems for FTSE 100 clients such as Centrica and Accenture as part of an overall customer contact strategy.

We asked her to detail the most significant improvements in the industry over the last six to 12-month period…

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tel: 020 81234 5678        email: [email protected]